Privacy Policy

Last updated: January 2026

EarthSpoke Farms (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, make a purchase, subscribe to communications, or otherwise interact with us.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and process transactions.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information directly from you, automatically through your use of our site, and from service providers that help us operate our business.

Information You Provide

This may include:

Name
Billing and shipping address
Email address
Phone number
Order and transaction details
Communications with us (such as emails or customer support inquiries)

Payment information is processed securely by Shopify and its payment processors. We do not store full credit card numbers.

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser and device information
Pages viewed and interactions with the site
Shopping and checkout activity

This information helps us operate, secure, and improve our website.

How We Use Personal Information

We use personal information to:

Process orders and payments
Ship products and communicate about orders
Provide customer service and respond to inquiries
Send transactional and marketing communications
Operate email marketing and order-related automations
Improve our website, products, and services
Detect fraud and protect the security of our services
Comply with legal and regulatory obligations

Marketing & Communications

We may send marketing emails if you subscribe to our mailing list or opt in during checkout. We use Mailchimp and Shopify’s built-in tools, including Shopify Flow, to manage email communications and order-related automations.

You may opt out of marketing emails at any time by using the unsubscribe link in our emails. Transactional emails related to your orders will still be sent as needed.

How We Share Personal Information

We share personal information only as necessary to operate our business, including with:

Shopify (our e-commerce platform)
Payment processors
Shipping and fulfillment providers
Email and marketing service providers
Analytics and advertising partners, such as Meta and Google
Third-party apps and service providers that support store functionality

We do not sell personal information for money.

Advertising & Analytics

We use third-party services such as:

Meta (Facebook & Instagram) advertising tools, including the Meta Pixel
Google Analytics and Google Ads

These services may collect information about your interactions with our website to help us measure performance and show relevant ads.

For details about cookies and tracking technologies used on our site, please see our Cookie Policy, which is incorporated by reference.

Your Privacy Rights (California & CPRA)

If you are a California resident, you have rights under the California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect, use, disclose, or share
Request deletion of your personal information
Request correction of inaccurate personal information
Opt out of the “sale” or “sharing” of personal information for targeted advertising
Limit the use of sensitive personal information (where applicable)
Not be discriminated against for exercising your rights

We do not knowingly sell personal information. We may “share” personal information for targeted advertising purposes as defined by California law.

You may exercise your rights by contacting us using the information below. We may need to verify your identity before fulfilling your request.

Global Privacy Control (GPC)

If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a request to opt out of the sale or sharing of personal information for that browser and device, where applicable.

Data Retention & Security

We retain personal information only as long as necessary to fulfill orders, operate our business, comply with legal obligations, and resolve disputes.

We take reasonable measures to protect personal information, but no method of transmission or storage is completely secure.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the age of majority.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the updated date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

EarthSpoke Farms
Email: info@earthspokefarms.com
Mendocino, California, United States

For information about cookies and tracking technologies, please review our Cookie Policy.